Collaboration
The Hidden Layer of Teamwork: Culture
A few years ago, after working with teams across the UK, South Africa, Germany, and Czechia, I came across The Culture Map by Erin Meyer, and it genuinely reshaped how I see collaboration.
What stayed with me most is this: friction at work is often not about competence or intent. It's about culture.
Before reading the book, I used to approach collaboration with a kind of "neutral" mindset, assuming clarity was universal. For example, when working with colleagues in Czechia, I would ask for updates in a very open-ended way.
What I perceived as empowering and flexible sometimes translated into ambiguity. Deadlines felt softer, expectations less explicit. Over time, I realized that being more direct and having clear timelines, concrete deliverables and leaving less room for interpretation, made everything smoother. Not because one way is better, but because it aligned more closely with how that team operated.
That shift was small, but the impact was immediate: fewer misunderstandings, faster delivery, and less invisible frustration on both sides.
Today, working with colleagues from Ireland and India, I notice these dynamics even more.
With Irish teammates, communication often feels naturally fluid — there's a shared rhythm in how we give feedback, navigate nuance, and balance directness with empathy.
With Indian teams, I've learned to be more intentional. There can be a stronger emphasis on hierarchy and indirect communication, which means I need to listen more carefully to what's not being said, create space for disagreement, and be explicit in inviting input.
What The Culture Map helped me understand is that these differences are not obstacles, they're patterns. And once you see them, you can adapt.